Citizens Advice Westminster’s unique Licensing Advice Project, funded by Westminster City Council since 2005, dealt with 163 new enquiries during its reporting year ended 31 March, compared with 138 the year before. The project’s solicitor Richard Brown represented residents at 47 hearings and made written submissions for 9 hearings. He also advised on 17 cases […]
The knowledge and skills of Citizens Advice Westminster’s money adviser at the North Paddington Foodbank was fully tested when a chance conversation discovered that a recently bereaved client and his two small children were in the middle of a traumatic and tragic family crisis. Her prompt intervention and persistence meant that she was able to put it right […]
Citizens Advice Westminster’s Putting it Right campaign continues to deliver results for its clients. We have successfully supported seven clients since we began this initiative in August 2016 and it is now a key element of our campaign team’s work. When we identify that a client’s issue may well be one that others are struggling […]
Residents have an important role to play in the licensing process and more could be done nationally to ensure that those who wish to can engage effectively with the process. Here at Citizens Advice Westminster, we provide a dedicated and specialist licensing advice project to assist local residents in the City of Westminster. However, it […]
With many thousands of people applying for part- time bar work all over the country, a recent success story for Citizens Advice Westminster is a powerful example of how helping one applicant with a bad experience can benefit many others in a similar situation. Read Laila’s story here
